Privacy Notice

Mudiame University is the data controller for caller information. ODIADEV AI LTD provides the technology platform and acts as a technology/data processor for the call-centre system.

The system may collect caller phone number, call recording, transcript, call summary, name if provided, profession, programme interest, location, and follow-up preference.

Information is used to answer enquiries, support admissions conversations, qualify NCLEX/USMLE programme interest, arrange follow-up, improve service quality, and audit AI response accuracy.

The service uses cloud and AI vendors including VAPI, Twilio, Supabase, Vercel, and current AI model or voice providers. These providers may change over time. Caller data may be processed outside Nigeria where these vendors operate.

The default retention period is 180 days for call logs, recordings, and transcripts, unless a longer period is needed for audit, legal, operational, or follow-up purposes.

You may request access, correction, deletion, restriction, objection, withdrawal of consent, or information about how your data is used. You may also ask to speak with a human staff member during a call.

To request access, correction, or deletion, contact Mudiame University at info@mudiameuniversity.edu.ng. You may also call 0803 212 6433 or 0815 978 7118.